- Shipping & Returns
The craftsmanship and artisan touches represent our spirit. We love blending past and present, different styles and inspirations. This is our story; the LAB collection our journal. These Francy sneakers feature an upper made of a mix of canvas, glitter and leopard-print pony skin.
Canvas, glitter and pony skin upper
Side zip fastening
Made in Italy
* Delivery Time.
We need 2 - 4 days to process your order before shipping. The delivery time for US, European countries the delivery will take 15- 20 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 5 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.